A: The Stinger lens can only be replaced with special tools. Return the Stinger to the Streamlight factory or an Authorized Repair Center.

A: Generally the batteries and bulbs of Streamlight products are user-serviceable. Some other repairs require complex procedures, special tools, and can void the warranty and/or approval rating of the flashlight (Those repairs should be performed only by The Factory or Authorized Repair Centers). Contact the Repair Department for specific information about a particular repair.

cs@streamlight.com

Streamlight, Inc.
Attn: Repair Department
30 Eagleville Road
Eagleville, PA 19403-3996

A: Yes. There is a list of replacement parts in the ? Retail Price? section of this website.

A:Limited Lifetime Warranty

Streamlight warrants its products to be free of defect for a lifetime of use.*

We will repair, replace or refund the purchase price, at our option, of any Streamlight product that does not work or that you manage to break for as long as you own it.

Of course, this limited lifetime warranty excludes abuse, batteries, bulbs and chargers. Rechargeable batteries and chargers have a (1) one year warranty with proof of purchase. In any country or under any jurisdiction where specific restrictions exist on limited lifetime warranties, Streamlight offers a 10-year limited warranty.

*Excludes H.I.D LiteBox and M-series weapons mounted lights.
* See product for specific warranty.

A: E-mails should be sent to cs@streamlight.com and the Subject should be ATTENTION REPAIRS. Please indicate who you are, your address, phone number and the model of flashlight being repaired.

A: Yes. Indicate on your packing slip that you request an estimate and how you can be contacted.

A: Identify what is not operating properly and when it occurs.

A: You can have an Authorized Service Center (ASC) in your area repair it. Click here locate one.

You can also send your light/charger to the factory for repair. A RA# is not needed for Repair or Warranty work:

Streamlight, Inc.
Attn: Repair Department
30 Eagleville Road
Eagleville, PA 19403-3996

Please include (inside the box):

• A copy of the receipt of purchase if available; if not available state date of purchase and from whom.
• A note which includes a description of the problem for each light or charger.
• Whether you require an estimate.
• Whether you require the bill to be sent to a different address.
• Your name and mailing address.
• A method which we can use to contact you: phone number, fax number, or email address.

When shipping, please use a carrier that can confirm delivery.

A: A spare bulb is located in the base of the lamp holder assembly. The Scorpion uses a high output xenon bi-pin light bulb. DO NOT TOUCH A HOT BULB. Allow the bulb to cool before handling. The bulb is under high internal pressure. ALWAYS WEAR SAFETY GLASSES WHEN HANDLING THE BULB. To change the bulb unscrew the head of the flashlight from the barrel. Firmly grasp the burned out bulb and pull it from the lamp holder assembly. To access the spare bulb turn the lamp holder assembly over so that the battery contact/cover is facing upwards. Remove the battery contact/cover by prying it upwards. The spare bulb is located in the recessed area in the center of the lamp holder assembly. Turn the lamp holder assembly over so that the bulb side is up. There are four holes visible in the bulb side of the lamp holder assembly. The pins of the bulb mount in the two holes that have square metal contacts abutting them. Carefully align the pins of the new bulb with the contact holes in the lamp holder. Push the bulb into the lamp holder. Use care to make sure that the pins are straight and that the bulb is firmly seated in place. Note: Don? t touch the new bulb with your fingers, If you do accidentally touch the bulb make sure to wipe it off thoroughly with a clean cloth.