SWPS Safety Equipment Blog

Pelican Cases Flashlights & Warranty

evtp71 — Thu, 05 Jul 2007 21:22:03 +0000

QUESTIONS ABOUT CASES:

What material(s) are the cases made from?:

The cases are made out of a Polypropylene copolymer material that is light weight, durable and highly chemical resistant.

What temperatures can the cases tolerate?:

The cases will withstand temperatures from -10°F (-23.3°C) to +210°F (98.9°C).

What adhesives and/or paints can be used on the cases?:

Due to the nature of the polypropylene being chemically inert, very little will attack the material. That also means that very few adhesives and paints will adhere satisfactorily. For an adhesive, we have found that 3M® P-8005 two-part adhesive works very well with our case material. It has also been reported that Shoe Goo works very well. For paint, Krylon has a product out called Fusion that they claim will adhere to polyolefin-based materials like polypropylene. Please visit our Technical Bulletins page under SUPPORT for more details and a list of recommended adhesives.

Are there any hazardous substances in the case material?:

RoHS, or Restriction on Hazardous Substances - RoHS specifically bans or restricts the use of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls (PBB) and polybrominated biphenyl ethers (PBDE). At the July 1, 2006 implementation of the RoHS provisions, Pelican cases will not contain the banned or restricted materials and will therefore be RoHS compliant. NOTE: Directive 2000/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment – is aimed at reducing the hazardous materials content in electronic products as well as increasing the recycling efforts for these products.

What testing have you done? Certifications? :

Pelican cases have been tested to MIL-C-4150J, ATA 300, Def Stan 81-41/STANAG 4280 and Ingress Protection (IP). Certificates are on file and copies are available upon request. Please note that for deep submersion internal bulkheads should be installed.

Are the cases water resistant?:

Yes, the cases are water resistant. There is an o-ring in the lid and a Gore-Tex® membrane in the pressure equalization valve that keep water out of the case.

How does the Pressure Equalization Valve work?:

The Pressure Equalization Valve is a simple device. It consists of a housing with a hole through it that is covered with a thin Gore-Tex® membrane. According to the Gore™ tech sheet: The microporous expanded polytetraflouroethylene (ePTFE) membrane continuously allows the free passage of gases and vapors, equalizing the pressure differential between the enclosure and ambient before it builds to the point that a seal is compromised. Water, dust and dirt are repelled by the hydrophobic membrane, thereby protecting expensive and sensitive electronics.

What is the o-ring made of?:

The o-ring is made of EPDM or Ethylene Propylene Diene Monomer. It is well known for its excellent ozone, weathering and aging resistance. It also has excellent water and steam resistance, maintains its flexibility at low temperatures, features excellent resistance to alkalis, acids and oxygenated solvents and is very color stable. (It is not recommended for resistance to oil, gasoline and hydrocarbon solvents.) EPDM is found in a wide range of applications and is excellent for use outdoors.

QUESTIONS ABOUT FLASHLIGHTS:

What does the term non-incendive mean?:

Flashlights have a circuit in which any arc or thermal effect (heat) produced under normal operating conditions of the equipment is not capable of igniting a particular flammable gas/vapor mixture, in the air.

What types of lamp does Pelican flashlights use?:

Most of our lamps are gas filled with Xenon, Halogen, or Krypton gas. We also use high intensity LEDs on selected models.

What is RECOIL LED TECHNOLOGY™ ?:

Think lighthouse in the palm of your hand. By mounting and pointing the LED backwards into the reflector, 100% of the light is captured and reflected forward. The result is a true collimated beam with brightness that rivals incandescents.

Can you use rechargeable batteries in alkaline flashlights?:

Alkaline flashlights will function with rechargeable batteries, but we strongly advise against this. The lamp life is cut drastically by doing this. Also, this will void the flashlight’s safety approvals.

Can you use alkaline batteries in rechargeable flashlights?:

Yes, you can. But you should revert to rechargeable cells as soon as possible. These flashlights are designed to perform optimally using this power source.

What is the difference between a laser spot beam and a modified spot beam?

The laser spot beam is a tight collimated beam and the modified spot is a flood beam.

QUESTIONS ABOUT WARRANTY:

What exactly is Pelican’s Unlimited Lifetime Guarantee of Excellence?:

For over 30 years, Pelican’s guarantee has been simple: “You Break It, We Replace It…Forever”™ which means that if for any reason you are not satisfied with the quality or performance of the Pelican™ product you have purchased, Pelican Products will gladly replace the product or refund your money (at your option) within 30 days after the purchase through the original Dealer/Retailer. Pelican Products will continue to guarantee the product directly, against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries in lights. The o-rings must be kept greased (and replaced if damaged) per product instructions. (Replace o-rings annually or when damaged.) Any liability, either expressed or implied is limited to replacement of the product. This guarantee is void only if the Pelican™ product has been abused beyond normal and sensible wear and tear. The guarantee does not cover shark bite, bear attack and children under five.

Where can I send warranty and repair returns?:

Contact Pelican Customer Service at 310-326-4700 (Inside California) or 800-473-5422 (Outside of California) for an RMA# (Returned Merchandise Authorization). Send returns to Pelican Products, Attn: Warranty Department, 23215 Early Avenue, Torrance, CA 90505.

Hot Item: The new Pelican® 1510 Carry-On FAA Approved Travel Case

Southwest Public Safety — Sat, 24 Mar 2007 13:31:22 +0000

Check out our video of the new Pelican FAA Carry-on airline Luggage:

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Available now at the SWPS Online store.

Streamlight-Flashlights.com FAQ

evtp71 — Tue, 13 Mar 2007 02:10:06 +0000

Repairs

How can I send a product in for repair?
How do I describe the problem when I request a repair?
Is it possible to get a repair estimate?
What is the status of my repair?
What is covered under warranty?
Can I get replacement parts?
Are there any repairs I can perform myself?
How do I change the lens on my Stinger?
Where is the spare bulb located in my Scorpion? How do I change it?

General

What is the difference between lumens and candlepower?
How do I convert Candlepower to Lumens?
Why would I want LED? s instead of Xenon lamps?
Is it possible to buy my products directly from Streamlight?
When I buy Streamlight Apparel, am I buying directly from Streamlight?

Batteries

Can I use rechargeable CR123 batteries in any of the Streamlight flashlights?
Do I need to condition my lead-acid battery; drain it out and fully recharge it?
Can the Streamlight Jr. Luxeon use batteries other than alkaline?
Is there any way to prevent the rechargeable Ni Cd battery from developing a memory?
Can I use rechargeable batteries with LED lights?

Chargers

Can I use the same charge cord for different chargers?
The red light on my steady charger does not light. What could cause this?
What causes the red LED on the Strion charger to flicker?
Can I charge a Strion with my Stinger charger holder?
Does the SL20XP/LED take a different charger than the standard SL20XP? I have two new lights that I can’t get to charge. Suggestions?
How can I tell when my flashlight is fully charged?
I have the steady charger. Will the fast charger shorten the life of my battery?

Product Specific

Can the Fire Vulcan be field-modified to have a mode in which the main bulb is steadily lighted and the taillights flash?
Can I convert my SL-20, 20X, 20XP or 35X to an LED model?
What is the difference between the Titanium TT-3C UV and the Black TT-3CUV?
Is the 4AA waterproof and suitable for recreational diving?
Can I mount a Stinger on a weapon?
How do I sight-in the laser on my M6?
My M6 seems to fit extremely tightly when I place it on a weapon other than a Glock. Is the M6 defective?

Repairs

Q: How can I send a product in for repair?
A: You can have an Authorized Service Center (ASC) in your area repair it. Click here locate one.

You can also send your light/charger to the factory for repair. A RA# is not needed for Repair or Warranty work:

Streamlight, Inc.
Attn: Repair Department
30 Eagleville Road
Eagleville, PA 19403-3996

Please include (inside the box):

A copy of the receipt of purchase if available; if not available state date of purchase and from whom.
A note which includes a description of the problem for each light or charger.
Whether you require an estimate.
Whether you require the bill to be sent to a different address.
Your name and mailing address.
A method which we can use to contact you: phone number, fax number, or email address.

When shipping, please use a carrier that can confirm delivery.

Q: How do I describe the problem when I request a repair?
A: Identify what is not operating properly and when it occurs.

Q: Is it possible to get a repair estimate?
A: Yes. Indicate on your packing slip that you request an estimate and how you can be contacted.

Q: What is the status of my repair?
A: E-mails should be sent to cs@streamlight.com and the Subject should be ATTENTION REPAIRS. Please indicate who you are, your address, phone number and the model of flashlight being repaired.

Q: What is covered under warranty?
A:Limited Lifetime Warranty

Streamlight warrants its products to be free of defect for a lifetime of use.*

We will repair, replace or refund the purchase price, at our option, of any Streamlight product that does not work or that you manage to break for as long as you own it.

Of course, this limited lifetime warranty excludes abuse, batteries, bulbs and chargers. Rechargeable batteries and chargers have a (1) one year warranty with proof of purchase. In any country or under any jurisdiction where specific restrictions exist on limited lifetime warranties, Streamlight offers a 10-year limited warranty.

*Excludes H.I.D LiteBox and M-series weapons mounted lights.
* See product for specific warranty.

Q: Can I get replacement parts?
A: Yes. There is a list of replacement parts in the ? Retail Price? section of this website.

Q: Are there any repairs I can perform myself?
A: Generally the batteries and bulbs of Streamlight products are user-serviceable. Some other repairs require complex procedures, special tools, and can void the warranty and/or approval rating of the flashlight (Those repairs should be performed only by The Factory or Authorized Repair Centers). Contact the Repair Department for specific information about a particular repair.

Q: How do I change the lens on my Stinger?
A: The Stinger lens can only be replaced with special tools. Return the Stinger to the factory or an Authorized Repair Center.

Q: Where is the spare bulb located in my Scorpion? How do I change it?
A: A spare bulb is located in the base of the lamp holder assembly. The Scorpion uses a high output xenon bi-pin light bulb. DO NOT TOUCH A HOT BULB. Allow the bulb to cool before handling. The bulb is under high internal pressure. ALWAYS WEAR SAFETY GLASSES WHEN HANDLING THE BULB. To change the bulb unscrew the head of the flashlight from the barrel. Firmly grasp the burned out bulb and pull it from the lamp holder assembly. To access the spare bulb turn the lamp holder assembly over so that the battery contact/cover is facing upwards. Remove the battery contact/cover by prying it upwards. The spare bulb is located in the recessed area in the center of the lamp holder assembly. Turn the lamp holder assembly over so that the bulb side is up. There are four holes visible in the bulb side of the lamp holder assembly. The pins of the bulb mount in the two holes that have square metal contacts abutting them. Carefully align the pins of the new bulb with the contact holes in the lamp holder. Push the bulb into the lamp holder. Use care to make sure that the pins are straight and that the bulb is firmly seated in place. Note: Don? t touch the new bulb with your fingers, If you do accidentally touch the bulb make sure to wipe it off thoroughly with a clean cloth.

General

Q: What is the difference between lumens and candlepower?
A: An explantion can be found in the Education Center.
Guide to Choosing the Right Light

Q: How do I convert Candlepower to Lumens?
A: The short answer is, you can’t. There is no universal method of measuring flashlight output, not even when the ratings are in the same units. A lumen rating is the total unfocused visible light output of EITHER (depending on the manufacturer) the bare bulb, or of the entire flashlight. A candlepower rating used by a flashlight manufacturer will usually be Peak Beam Candlepower. This is a calculated value based on measuring the hot spot in the focused beam and multiplying by a number found by squaring the distance between the photocell used for the measurement and the flashlight. What this number gives is the number of "standard candles" that would need to be burning to produce the same amount of illumination as the hot spot in the beam at the same distance as the measurement is taken. Because Peak Beam Candlepower is focused light and lumens refer to unfocused light, it is ABSOLUTELY IMPOSSIBLE to convert the two.

Q: Why would I want LED’s instead of Xenon lamps?
A: The choice of LED or Xenon largely depends on the application the light will be used for. LED’s can be good for close-in lighting for extended periods of time. Xenon is better for lighting objects at a distance.

Q: Is it possible to buy my products directly from Streamlight?
A: No. Streamlight uses a network of authorized dealers and distributors.

Q: When I buy Streamlight Apparel, am I buying directly from Streamlight?
A: No, but you are buying officially authorized logoed product.

Batteries

Q: Can I use rechargeable CR123 batteries in any of the Streamlight flashlights?
A: No. Streamlight products are optimized and the components can be damaged or destroyed by the use of anything other than the recommended battery type. The use of improper or substandard lithium batteries can be especially dangerous.

Q: Do I need to condition my lead-acid battery; drain it out and fully recharge it?
A: No. Routinely running the lamp until it extinguishes will drastically shorten the life of the battery.

Lead acid batteries need to be fully charged. The higher the average charge on the battery, the longer it lasts. Deliberately draining a lead-acid battery will quickly destroy it.

Q: Can the Streamlight Jr. Luxeon use batteries other than alkaline?
A: Nickel Metal Hydride AA replacement rechargeable batteries seem to work okay. However, since the product was designed for alkalines and we cannot possibly test all of the aftermarket replacements, we cannot recommend the use of any batteries other than alkalines.

Q: Is there any way to prevent the rechargeable Ni Cd battery from developing a memory?
A: Research has shown that the "memory effect" is a rare phenomenon and is almost nonexistent in high-drain applications such as flashlights.

Some tips to help prolong the life of Ni Cd batteries:

The light should be returned to the charger when it is not in use.
It should never be run until the battery is completely exhausted.
Return the flashlight to the charger when it begins to dim.

Q: Can I use rechargeable batteries with LED lights?
A: Streamlight does not support the use of batteries other than those specifically listed in the instructions. Normally the lamps and current regulators are designed for a specific type of battery, and using other batteries often results in poor performance, either low output or extremely short lamp life, depending on the battery types involved.

Chargers

Q: Can I use the same charge cord for different chargers?
A: Generally yes. Streamlight charge cords use a common connector.

The exception to this is the Ultrastinger fast charge systems that must use either vehicle 12V DC or the heavy duty AC charge cord which is supplied with the system.

Q: The red light on my steady charger does not light. What could cause this?
A: First, see if there is power to the charger itself. Second, check to be sure that the flashlight is properly inserted into the charging system. If the red light still does not light the flashlight and charger should be returned for repair.

Q: What causes the red LED on the Strion charger to flicker?
A: As the battery approaches a fully charged state it is normal for the charger LED to alternate between lighting steadily and blinking. This process may take as long as 15 minutes to one half hour and does not indicate a charging problem.

Q: Can I charge a Strion with my Stinger charger holder?
A: No. The Stinger and the Strion are different sizes and their battery chemistries and charging systems are completely different.

Q: Does the SL20XP/LED take a different charger than the standard SL20XP? I have two new lights that I can’t get to charge. Suggestions?
A: The SL20XP/LEDs originally were shipped with a gray charger and that was the only charger that will work. The gray charger has an LED charge indicator since there are no LEDs on the switch housing. The flashlight’s switch housing is made of black opaque plastic.

The current version uses the old (black) charger. The new ones have a translucent dark red switch housing that glows when in the charger. These work with either grey or black chargers and are shipped with black chargers.

Q: How can I tell when my flashlight is fully charged?
A: Follow the guidelines in the instruction booklet included with the flashlight. Some products have a red and green light combination (Litebox, Vulcan). In that case green indicates a charged condition. Flashing red LED’s on the Stinger (fast) and Strion chargers indicate a charged condition.

Q: I have the steady charger. Will the fast charger shorten the life of my battery?
A: No. Batteries have an expected number of charge/discharge cycles (the number varies by the type of battery). Streamlight fast chargers safely revert to a maintenance charge rate after the battery has been charged.

Product Specific

Q: Can the Fire Vulcan be field-modified to have a mode in which the main bulb is steadily lighted and the taillights flash?
A: No. This would require a factory modification of the circuit board and is not currently available.

Q: Can I convert my SL-20, 20X, 20XP or 35X to an LED model?
A: No.

Q: What is the difference between the Titanium TT-3C UV and the Black TT-3CUV?
A: The titanium model features (6) 390 nm LED’s. The black version contains UV LED’s with 2 different nanometer ratings: (3) 375 nm LED’s and (3) 390 nm LED’s. The wavelength of the UV LED’s determine what types of UV images can be observed.

Q: Is the 4AA waterproof and suitable for recreational diving?
A: No. The 4AA really isn’t a diving light. Water pressure against the switch will turn it on at as little as 15 feet. The current rating is IP67 which is one meter for 30 minutes.

Q: Can I mount a Stinger on a weapon?
A: Streamlight does not currently make weapons mounts for the Stinger. We have not thoroughly tested the Stinger in weapons mounted applications although limited testing has shown no problems.

Q: How do I sight-in the laser on my M6?
A: There are two adjustment screws located on the laser housing (elevation and windage). There is only one distance where the bullet path will coincide with the laser. On a normal weapon, the sights are mounted above the bore line and are adjusted to look slightly down with relation to the bore line. When the weapon is fired, the bullet "climbs" (actually, a bullet DROPS from the bore line from the moment it first leaves the barrel, but the bore is tilted upward slightly so the bullet is physically traveling upward for a short distance), crosses the sight line, reaches its upward peak (the peak of the "mid-range trajectory" ), descends to cross the sight line a SECOND time, and after that it’s all downhill. How the sights are adjusted, along with the muzzle velocity of the bullet (a 10mm is faster than a .45, and a rifle faster yet), determine where these points occur. The user must decide how high above or below the sight line the bullet can be allowed to strike and adjust the sights accordingly. A laser is seldom mounted above the bore line. It is usually below or to the side. This means the bullet crosses the laser sight line ONLY ONCE. This point is the "zero range." For a laser mounted below the bore, at distances less than the zero range the bullet will be above the sight line. Beyond the sight line it will be below. The bullet will deviate from the sight line FASTER WITH A LASER than with conventional sights. If mounted to the side, the bullet will also deviate to the side of the laser line as well as up and down. In practice, an M6 on a handgun can be adjusted to keep the bullet strike within about 2" high and 2" low out to about 100 feet, which is better than most people, and a lot of guns, can shoot.

Q: My M6 seems to fit extremely tightly when I place it on a weapon other than a Glock. Is the M6 defective?
A: The M6 is designed for use on a Glock mounting-rail. Some weapons employ the dimensions and specifications of the Glock mounting rail while other weapons conform to the MIL-STD-1913 (Picatinny). The difference in the tolerances will affect the fit of the M6 on a weapon-mounting rail. It is important to maintain the original configuration of the M6. The mounting should not be modified as that could affect the reliability of the laser aiming system. In-house testing has shown that affixing the light to the mounting rail and allowing it to "set-up" for a few days can allow the mounting to conform more suitably. Additionally, try to fit the light onto the mounting rail without the locking-bar. If the light fits better the locking bar may need some adjustment to help improve the fit. The top of the locking bar may have a tiny amount of flash on it from the molding process. Lightly scraping this material away with a sharp knife or file should help the fit. Try not to be too aggressive at first. You may have to repeat the process several times to get a better fit. It is not necessary to remove much of the material.

Question Regarding Stinger Lens

scottrexxx — Fri, 02 Mar 2007 14:27:42 +0000

my stinger lens got damaged. how much is a new lens & how do i get a new one?

Streamlight jr. tailcap switch?

scottrexxx — Wed, 28 Feb 2007 04:15:29 +0000

Would it be possible to get a tailpiece ( on/off switch ) for a Streamlight Junior Luxeon LED Flashlight 71500?

Please let me know.

Police Package Dodge Charger Upfitting

scottrexxx — Tue, 27 Feb 2007 18:18:42 +0000

Does anyone know where i can find some equipment installation pictures of a dodge police charger with lights, console, bumper cage ect?

Streamlight Lifetime Warranty

SWPS — Tue, 27 Feb 2007 18:09:02 +0000

Is is true all Streamlight Flashlights have a lifetime warranty?